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| Standard Trading Terms & Conditions The following terms and conditions are applicable to ItybitySolutions herein after referred to as 'The Company'. Trading Terms The Company's normal trading terms are immediate payment on placement of order. We reserve the right to add implement the Statutory Interest for Late Payment of Commercial Debts. In cases where accounts are regularly overdue we reserve the right to withdraw credit facilities. Copy Supplied Any typesetting/artwork produced by the Company will be supplied in proofing media such as: hard copy, PDF files via email or fax copies. The Company will take great care to ensure all proofs are correct before delivered to the customer. However, it is the customer's responsibility before signing-off any such proofs to check thoroughly for any errors or omissions. The Company cannot be held responsible for errors once proofs have been signed-off. The Company will, however act reasonably should any instance, as outlined, occur. Hand Written Copy Any hand written copy that is supplied for typesetting which is found to have been incorrectly set due to the quality of the original handwriting, and is subsequently returned for corrections will be charged at the full rate as the original job. Artwork & Design Preliminary or design work produced, whether experimentally or otherwise at the customer's request will be charged for. Proofs Customer's or Author's corrections on and after first proof, including alterations in style, format or layout, will be charged extra. No responsibility will be accepted by the Company for any errors in proofs submitted to the customer for approval. Colour Accuracy Please be aware that some print items are printed in bulk with multiple orders on each run, because of this there will be colour variation from run to run. No re-runs at our cost will be entered into. If you must have colour matching it is imperative that you supply a colour sample for us to try and colour match. For exact colour matching you must pay for a stand alone job. Please contact us to discuss your options should you require specific colour accuracy. Preliminary Work Work carried out whether experimentally or otherwise, at the customer's request will be charged. Illegal Matter (a) The Company shall not be required to process any matter which in their opinion is or may be of an illegal or libelous nature. (b) The Company shall be indemnified by the customer in respect of any claims, costs and expenses arising from any libelous matter processed for the customer or any infringement of copyright, patent or design. Delivery and Payment (a) Delivery of work shall be accepted when tendered and thereupon or on notification that the work has been completed the ownership shall pass and payment become due. (b) Should expedited delivery be agreed and necessitate overtime or other additional cost, an extra charge may be made. (c) Should work be suspended at the request of, or delayed through the default of the customer for a period of 30 days the Company shall then be entitled to payment for work already carried out and materials used or specially ordered. (d) All delivery fee's are non refundable, NO EXCEPTIONS. Claims Claims arising from the damage, delay or partial loss of goods in transit must be made in writing to the company within three days of delivery and claims for non-delivery within 28 days of dispatch of the goods. All other claims must be made to the Company in writing within five days of delivery. In the event of the customer failing to make such claims to the Company within the times herein stated the customer will not be entitled to recover any damages, loss or compensation from the Company or and shall be liable to pay the full invoice price for goods/work. In the event of the Company at the request of the customer dispatching goods by post or by independent carrier the posting or the delivery of the goods to the carrier shall be deemed to be the delivery to the customer and the customer shall not be entitled to make a claim against the Company in respect of damaged and/or partial loss of goods in transit or for non-delivery so long as such goods have been posted or delivered to the carrier as aforesaid. Liability (a) The Company shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to you arising from delay in transit. (b) Where work is defective for any reason. Including negligence, the Company's liability (if any) shall be limited to rectifying such defect. Customer's Property Customer's property supplied to the Company by or on your behalf will be held, worked on, and carried at customer's risk. General Lien Without prejudice to other remedies, the Company shall in respect of all unpaid debts due from the customer have a general lien on all goods and property in our possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispose of such goods or property as we think fit and to apply any proceeds towards such debts. Force Majeur Every effort will be made to carry out the contract, but its due performance is subject to cancellation by the Company or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, War, Strike Lockout or other labour dispute, Fire, Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond our control. Law These conditions and all other express terms of the contract shall be governed and construed in accordance with the law. Copyright Once the logo has been finalised and supplied to the client, the client will gain full copyright of the final design. We will however retain copyright on all rejected and interim designs. We also retain the right to use the final design and/or rejected and interim designs in our online or offline portfolio or advertising. From submission of a set of initial or revised logo designs, we can only guarantee that these designs will be available for a period of 14 days. After this if we receive no communications or instructions from the client we reserve the right to use the designs in whole or part for other projects. In circumstances where we have used a design for another project, we will offer a replacement design at our discretion. Refunds Print and design services are non refundable. All printed materials are compared to the customers final signed off proof. It is the customers responsibility to check all proofed artwork for errors. Any errors discovered after artwork being committed to press are the customers responsibility. Print jobs that are deemed not to be in agreement with the final proof issued to the client will be reprinted at The Companies expense. Goods and Services Tax The Company shall be entitled to charge the amount of goods and services tax payable whether or not included on the quotation or invoice. |
Copyright © 2004-2005 
ItybitySolutions. All rights reserved.
ItybitySolutions. All rights reserved.